Returns & Exchanges
At Les Cotons de Romane, we want you to love your home textiles, but if you are not completely satisfied, we offer a 30-day return policy for unused items in their original packaging. Please ensure all items remain in pristine condition to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully fold your linens and place them back in their original protective packaging, ensuring the Return Authorization form is included inside.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our quality control team inspects the returned textiles, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing