Frequently Asked Questions
Everything you need to know about our premium home textiles.
What materials are used in Les Cotons de Romane products?
We exclusively use 100% organic cotton and high-quality natural fibers. Our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and safe for your home.
How should I care for my cotton linens?
To maintain the softness and longevity of your pieces, we recommend machine washing at 30°C with mild detergent and air drying. Avoid bleach and high-heat tumble drying.
How long does shipping take?
Orders are typically processed within 2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange.
Are your products ethically manufactured?
Yes, sustainability and ethics are at our core. We work with small-scale artisans and factories that guarantee fair wages and safe working conditions for all employees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.